265. Human Connection and Emotional Impact in EX and CX w/ Joey Coleman
The Customer Experience Podcast
Humanizing the Digital Experience
This chapter discusses the importance of humanizing the digital experience and bridging the gap between employee experience (EX) and customer experience (CX). It emphasizes the significance of creating meaningful interactions and moments that matter in a digital and remote world.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
