AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
10min chapter
265. Human Connection and Emotional Impact in EX and CX w/ Joey Coleman
The Customer Experience Podcast
Humanizing the Digital Experience
This chapter discusses the importance of humanizing the digital experience and bridging the gap between employee experience (EX) and customer experience (CX). It emphasizes the significance of creating meaningful interactions and moments that matter in a digital and remote world.
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode