3min chapter

NHS England Podcast cover image

Patient Experience of Urgent and Emergency Care (Part 2)

NHS England Podcast

CHAPTER

I Think the NHS Pathways Are a Lot More Unified Than the NHS One One

NHS is working off out of date information as well so it's not even the capacity problem. The NHS pathways that underpins the decision-making within one more one telephony and online and front-end some A&E departments you know is unified. Not every clinician is going to agree with the outcome of NHS pathways just like they're not going to agreement with each other if they're all sat in a room. We need to make it as common as we can accepting that not everyone is going to ever agree all of the time, he says.

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