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The Tension Between Empathy and Assertiveness
I don't think it closes off their mind to show that you have a different opinion. So going back to world leaders, for example, whether it's Volodymira Zelensky or Vladimir Putin,. I thought his entire chapter is that empathy puts you in a position to assert and that there is no tension. It's a sequencing issue. And that's why again, I think it was rent for lawyers.