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2min chapter
Cisco's John Chambers: The essential playbooks — and when to use them
Masters of Scale
How to Run a Playbook Like a Professional Sports Team
The quick turnaround illustrates Cisco's agility and its alignment. A professional sports team is a great example of an organization that knows how to get everyone aligned for the same play. To a coach like Herm Edwards, a playbook isn't a casual document. It's a sprawling Bible.
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