Yes, that meeting could have been an email. And that email? Maybe it should have been a voice memo. The hidden secrets of virtual communication are many and mysterious, but CEO of Ping Group Andrew Brodsky joins us with an actionable guide on how to communicate better virtually. From how to decide between an email chain and an in-person meeting, to tips for maintaining 'eye contact' on camera, to whether using emojis can help build trust, Andrew's guide backed by extensive research reveals the dos and don'ts of virtual communication, and how tech can improve our work lives for the better.

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