Voice Idea

voiceida is using machine learning to create these voice prints. And the voice print is then unique to an individual caller. Then when callers call back, or if you call back into the contact centre, voice idea is then matching and listening to what you're saying. It will then look at all of that and compare that to that voice print to get some kind of confidence score to determine if you are who you say you are. What about people that can, you know, imitate other people's voices? Like, is that a concern for like, fraudulent like voice idea? Yes, that's a great question. The use case we talked about so far was where we enroll people who can