Capital One’s Prem Natarajan Shares How AI Can Enhance Financial Services and Customer Experiences - Ep. 253
NVIDIA AI Podcast
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Enhancing Financial Services Through Generative AI and Customer-Focused Solutions
This chapter explores how a financial services company utilizes generative AI and agentic frameworks to transform customer interactions. It highlights the implementation of a chat concierge for auto services, aimed at simplifying the car buying process and alleviating cognitive burdens for customers.
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