Holding the Calm: The Secret to Resolving Conflict and Defusing Tension With Hesha Abrams
Negotiate Anything
00:00
Do You Know What You're Doing?
"I'm really curious to see how good can I get in another 10 years," she says. "You've got test subjects in front of you that voluntarily give themselves to you." She's been mediating now over 30 years and has done 10s of thousands of cases. Her advice: Change the human beings around the table. 'That is absolutely critical'
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Transcript
