4min chapter

MIT Technology Review Narrated cover image

It’s time to retire the term “user”

MIT Technology Review Narrated

CHAPTER

Rethinking Technology Language: Beyond 'User'

This chapter examines the shift from the term 'user' to more precise labels like 'members' and 'patients' in the context of technology interactions. It highlights how this linguistic evolution reflects deeper relationships with technology, particularly in generative AI and user interfaces, and underscores the significance of semantics in design.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode