2min chapter

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#587 - Rory Sutherland - 19 Of Human Behaviour's Weirdest Quirks

Modern Wisdom

CHAPTER

Are We Nearing a Point Where the Speech Interface Replaces the Push Button Point and Click Interface?

Are we nearing a point where the speech interface or at least we actually were typing full sentences? To some extent replaces what you might call the push button point and click interface. Everything would just be speech commands. But in customer service, for example, even though live chat, no more than speech.

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