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6min chapter
Comparing Dynamics 365 Contact Center to Teams Contact Centers with Chris Goodwill
Microsoft Teams Insider
Navigating Dynamics 365 Contact Center Licensing
This chapter explores the complexities of licensing costs for Dynamics 365 Contact Center, comparing it with other market options and detailing individual versus combined license pricing. It addresses the challenges partners face in understanding these structures, particularly for businesses predicting usage needs in varied organizational contexts.
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