How to Influence Others With Integrity

i've trained more than two million business professionals around the world on how they can maneuver a conversation with integrity. The one thing that i bump into more often than not is that people are happy to enter arguments now these might not be full-blown rounds like a crazy great big argument. If you're looking to be at a diffuser situation at any given point in time the only tool that you have for diffusing an argument is curiosity because curiosity creates context and clarity. To change somebody's point of view you have to prove to them that you're either looking at the world through the same lens or you're prepared to move to their side of where they're looking from so that you can see