Ed Brodow’s Columbo-Style Negotiation Method, Ep #302
Negotiations Ninja Podcast
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The Columbo Method to Negotiation Training
The best way to negotiate is not to be the biggest talker. Instead, ask questions of the other persoon and get them to start telling you what their problems are. That is the columbo method. If you're part of any customer or internal facing organization where communication sometimes fails, we probably have training that's going to help you figure out how to deal with conflict better.
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