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Episode 99: Close More Customers With Small Talk

Freight 360

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Mastering Small Talk for Sales Success

Exploring the crucial role of small talk in sales, this chapter highlights how adapting communication based on audience type and company size can lead to more meaningful connections and engagements. Through examples and personal anecdotes, the importance of practicing conversational skills, likened to a muscle that needs development, is underscored for building rapport and comfort in various settings.

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