Optimizing Performance Pay and Scaling Strategies

This chapter emphasizes the importance of setting milestones, KPIs, and testing strategies to implement effective performance pay for technicians. It discusses the significance of focusing on scaling specific divisions within a business, utilizing SOPs and training materials, and building a strong company culture. The chapter also covers advice on dominating the online space, starting a home services business, and various challenges and strategies related to scaling a business and recruiting employees.