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Beyond burnout: What helps–and what doesn’t

The McKinsey Podcast

CHAPTER

Introduction

Erica Coe is a McKinsey partner and leader of the McKinsey Health Institute. She joins us to talk about why burnout continues despite genuine efforts to alleviate it. After senior partner Tiffany Burns describes one of her rookie moments when she talked to client down from sending an email in a state of frustration.

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