This chapter explores the vital difference between diversity and inclusion, stressing how inadequate inclusion practices hinder employee retention and productivity. By sharing real-life experiences and emphasizing the need for measurement of inclusion, it calls on leaders to create a truly equitable workplace.
Social entrepreneur Paolo Gaudiano explains why many companies are taking the wrong approach to diversity, equity and inclusion (DEI) initiatives — by overly focusing on one thing. To avoid backlash and costly turnover, he shows the key change leaders can make to create thriving, equitable workplaces while also increasing profits. After the talk, Modupe shares how she incorporates these learnings into the classroom.