Empowering Marketing Through Customer Insights

To celebrate 200 episodes, Tom Goodwin is back on Uncensored CMO. He's got a pretty strong opinion on the state of advertising. It's broken, and we need to fix it. Tom lays out where he thinks it's all gone wrong for the industry and what we can do about it. As uncensored as ever, Tom brings an entertaining and fresh perspective on marketing. Strap in.

Timestamps

00:00 - Intro
00:50 - The state of advertising in 2025
02:40 - Why is the advertising industry not moving forward?
06:13 - Brand vs performance marketing
09:20 - What’s broken with marketing in 2025
11:54 - How to actually be customer centric
17:23 - Winning internal battles to allow long term work to thrive
21:18 - Is performance marketing fraud?
26:23 - How to make advertising better
33:02 - Are we valuing creativity enough