2min chapter

The SaaS Podcast - SaaS, Startups, Growth Hacking & Entrepreneurship cover image

308: A Practical Guide to Interviewing Customers for Your SaaS - with Michele Hansen

The SaaS Podcast - SaaS, Startups, Growth Hacking & Entrepreneurship

CHAPTER

Is There a Word for Usability Testing?

Interactive interview shares qualities with interviewing. It's asking them what they're seeing and how they woud use it, or would they think something would do. For some people, the having a landing page or a prototype or something up to act like this neutral third party in an interview. Now, if it gets awkward, you can be like, can we look at this menu over here? And just s deflect it. He love it.

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