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30. Stakeholder Relationships (feat. Sarah Gibbons, Vice President at NN/g)
NN/g UX Podcast
How to Build Trust With Stakeholders
I think the best way to create trust is to make a promise that they are going to care about and follow through on it. And I think some of the most positive relationships that I've seen built with stakeholders is when someone is willing to say something that is uncomfortable in the sense of like, we're not going to be able to do that. So what is the next best thing?
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