AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
4min chapter
Conversational AI at Genesys with Harshali Desai and Mitch Mason
VUX World
The Importance of a Knowledge Management Strategy
Genesis is a leading provider of conversational assistant technology. The company has been around for more than 20 years and was founded in 2000. It's one of the first companies to develop its own AI-based knowledge management system, which it calls 'Knowledge Assistant'
00:00
Transcript
Episode notes
Get the Snipd
podcast app
Unlock the knowledge in podcasts with the podcast player of the future.
AI-powered
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode
Save any
moment
Hear something you like? Tap your headphones to save it with AI-generated key takeaways
Share
& Export
Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more
AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode