Behind the Screen
Book • 2019
Behind the Screen explores the work conditions and experiences of people employed in commercial content moderation, revealing the psychological pressures and economic distortions faced by these workers.
Through extensive interviews, Sarah T. Roberts examines how this hidden industry shapes both the professional and private lives of its workers, offering insights into the reality of the commercial internet and the future of globalized labor.
Through extensive interviews, Sarah T. Roberts examines how this hidden industry shapes both the professional and private lives of its workers, offering insights into the reality of the commercial internet and the future of globalized labor.
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Mentioned by Annie from VergeCast as a book about content moderation.
Why big companies will never get content management right, with UCLA’s Sarah T Roberts
