#25075
Mentioned in 1 episodes

Customers Included

Book •
Author
Phil Terry

Mentioned by

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 Dart Lindsley

Mentioned in 1 episodes

Mentioned by
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Dart Lindsley
 in the context of designing with, not for, employees, highlighting the negative consequences of excluding customers from the design process.
The Employee Experience Manifesto: Unlocking the Talent inside Your Organization | Samantha Gadd

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