Growing up in the heart of the Confederacy, Maggie Lena Walker started work as a laundress at age nine. At the urging of her mother and mentors, she turned to education, and used it to propel her life forward — graduating high school at 16, working as a teacher, and learning accounting.

Those experiences, coupled with her strong work ethic, culminated in Walker rising to lead the Independent Order of St. Luke and found several other businesses, all of which created jobs and opportunities for many women and Blacks people where there had been none before.

In this episode, Harvard Business School senior lecturer Tony Mayo traces Walker’s approach to leadership on her journey to becoming the first female bank president in America.

You’ll learn how she led the turnaround of the Order of St. Luke starting in 1899 by cutting costs, increasing membership, and launching new businesses that catered to unmet needs in Richmond's Black community. You’ll also learn how Walker relied on her personal networks and deep local roots to overcome challenges rooted in systemic racism throughout her career.

Key episode topics include: leadership, managing people, entrepreneurship, race, gender, Independent Order of St. Luke.

HBR On Leadership curates the best case studies and conversations with the world’s top business and management experts, to help you unlock the best in those around you. New episodes every week.

· Listen to the original Cold Call episode: Black Business Leaders Series: A Remarkable Legacy of Firsts, Maggie Lena Walker (2017)

· Find more episodes of Cold Call

· Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org

In Their Time

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