Systemantics

In 'Systemantics', John Gall provides a unique perspective on systems design by highlighting how complex systems inherently tend to fail.

He introduces key concepts such as Gall's Law, which states that a complex system that works is invariably found to have evolved from a simple system that worked.

The book also discusses how systems often oppose their own proper function, and how the introduction of a system does not reduce the total number of problems but merely changes their form and relative importance.

Gall's work is characterized by witty observations and critiques on the failures of system design, advocating for a bottom-up approach to building systems.