The Century Old Startup, The Nordstrom Way of Embracing Change, Challenges and a Culture of Customer Service

Book •
Author
Robert Spector

Mentioned by

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 Declan Ivory

Mentioned in 0 episodes

Mentioned by
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Declan Ivory
 as the author of a book exploring Nordstrom's customer service approach.
The Nordstrom Way: Embracing change in customer service

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