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Mentioned in 1 episodes
Excellence Wins
A No-Nonsense Guide to Becoming the Best in a World of Compromise
Book • 2019
In *Excellence Wins*, Horst Schulze shares his no-nonsense approach to becoming the best in a world of compromise.
Drawing from his fifty-year career, Schulze provides practical advice on customer service, employee engagement, and creating a culture of excellence.
His principles are versatile and applicable to leaders across various industries and career stages.
Drawing from his fifty-year career, Schulze provides practical advice on customer service, employee engagement, and creating a culture of excellence.
His principles are versatile and applicable to leaders across various industries and career stages.
Mentioned by
Mentioned in 1 episodes
Mentioned by
Kurt Nikish as the author of the book, highlighting its no-nonsense approach to achieving excellence.


Setting a High Bar for Your Customer Service