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How To Influence People: Marketing Secrets Behind The World’s Biggest Brands - Rory Sutherland

Deep Dive with Ali Abdaal

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The Psychology of Spending Points

People tend to feel less guilty when spending loyalty points rather than money, even though the economic value remains the same. This psychological phenomenon is comparable to the preference of using avios points for a business class seat over spending money as it is less emotionally taxing.

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