2min snip

The Gray Area with Sean Illing cover image

How to listen

The Gray Area with Sean Illing

NOTE

Listen First, Speak Later

Cultures that prioritize serving others and being hospitable tend to have a practice of listening first before speaking. This practice is linked to politeness and a fear of losing face. By allowing others to fully express themselves, the most important insights are often revealed at the end of the conversation as individuals overcome anxiety and feel listened to.

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