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Codie Sanchez: They're Lying To You About How To Get Rich! How To Turn $1,000 Into $1M! Hard Work Doesn't Build Wealth!

The Diary Of A CEO with Steven Bartlett

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Prioritize the Three R's for Sustainable Growth

Focusing solely on marketing without addressing referrals, reviews, and retention can lead to wasted resources. Businesses often neglect the importance of building these 'Three R's.' A low referral rate suggests that customers may not be advocates of the brand, even if they are paying for the product or service. True customer loyalty is evidenced by their willingness to refer others and leave positive reviews. Without these elements, businesses may mistakenly believe they have a solid customer base while facing underlying issues that hinder long-term success.

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