AI-powered
podcast player
Listen to all your favourite podcasts with AI-powered features
Challenging the Relevance of Business Metrics
The insight revolves around the importance of understanding and constantly evaluating the relevance of metrics in business decision-making. It emphasizes the need to avoid blindly managing a business to metrics that are not fully comprehended, or whose relevance may have diminished over time. Additionally, it highlights the challenging nature of questioning the validity of established metrics in a corporate culture that may not encourage such uncomfortable conversations, ultimately emphasizing the importance of fostering a culture that enables truth telling and critical evaluation of existing norms.