Retool CEO David Hsu on Finding Product-Market Fit via Sales
ACQ2 by Acquired
00:00
Sales as a Reality Check
The speaker learned that sales, especially outbound sales, provided a clear understanding of the market reality. Through investor intros and outbound sales efforts, they realized that customers were honest in their feedback during sales calls, reflecting genuine opinions about the product. This process helped them identify flaws early on and make necessary improvements, emphasizing the importance of having a realistic view of their product. The speaker's philosophy background and obsession with reality made them unafraid to receive feedback, valuing early constructive criticism to refine their 'baby,' referring to their startup.
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