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#434 – Aravind Srinivas: Perplexity CEO on Future of AI, Search & the Internet
Lex Fridman Podcast
Every Detail Shapes User Experience
Every aspect of user interaction is crucial in enhancing the overall experience. For instance, pre-loading the cursor in the search bar allows users to start typing immediately, while enabling auto-scrolling to the bottom of answers eliminates unnecessary friction. Speed of the on-screen keyboard in mobile apps also impacts usability. A focus on tracking latencies illuminates areas for improvement, inspired by Google's user-centric principles. The philosophy that 'the user is never wrong' emphasizes understanding user intent, even when queries are poorly constructed or contain errors. This approach encourages building systems that deliver relevant results regardless of the user's query quality, reinforcing the need to create a product that anticipates and accommodates user behavior and limitations. Ultimately, a commitment to these details fosters a user experience that prioritizes accessibility and functionality, ensuring high-quality responses irrespective of input imperfections.
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