Bezos on Amazon's Differentiation Factors

Bezos emphasizes that Amazon is unique for being genuinely customer-centric, long-term oriented, and focused on innovation. He contrasts this with most companies that prioritize competitors over customers, seek short-term gains, and prefer following instead of inventing. Bezos highlights that Amazon stands out due to its customer-centric approach, long-term perspective, and focus on innovation, setting it apart from the majority of companies.