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The Official SaaStr Podcast: SaaS | Founders | Investors cover image

SaaStr 680: The Most Important SaaS Metrics of 2023 with monday.com Co-Founders and SaaStr Founder Jason Lemkin

The Official SaaStr Podcast: SaaS | Founders | Investors

NOTE

How to Increase Your MDR

Companies should not only focus on improving their products to increase MDR, but also on creating upsell opportunities. By offering additional features and add-ons, they can increase contract prices and provide more value to customers. NDR becomes a crucial metric for investors as companies scale, especially in the SaaS industry. It is important to have multiple products to achieve long-term growth and stickiness. Explaining rapid growth to investors can be challenging, but showcasing the exponential growth through animations and removing new cohorts can help illustrate the true picture.

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