Embrace Technical Innovation Over User Assumptions

Traditional user-centered design often begins with user needs, but in the realm of artificial intelligence, it can be more effective to start with technical capabilities instead. This approach allows for innovative solutions to emerge that may not align with initially presumed user needs. A historical example is the design of the cassette recorder by Phillips, which began with the capability to record sound on metal tape. This technical focus led to the development of unexpected cultural practices, highlighting the importance of prioritizing technological potential over user assumptions in design processes.