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HBR On Leadership cover image

The Art of Giving Feedback

HBR On Leadership

NOTE

The Role of Questions in Giving Feedback

The role of questions in giving feedback is crucial, especially for those who are conflict avoidant. It is important to focus on siding with the person rather than the problem, while still acknowledging the importance of the problem. This approach involves asking questions like 'What would make a difference?' and 'What would you be willing to try?' to understand the perspective of the other person and find potential solutions.

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