Mind Shift with Erwin & Aaron McManus cover image

#008 Comfortable in the Uncomfortable

Mind Shift with Erwin & Aaron McManus

Handling Uncomfortable Conflict: Lessons from Heath Ledger in a Press Conference

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Heath Ledger's handling of a rude question during a press conference for Brokeback Mountain is a great example of managing uncomfortable conflict. He advises that if you don't agree with the movie, you don't need to watch it, but there's no need to be rude and make others uncomfortable. This ability to handle conflict calmly comes from having high impulse control. Controlling emotions gives power and prevents others from dominating and oppressing you. Successful people recognize this and make small issues smaller by choosing their emotional response. While they may experience anxiety, their ability to process in the moment is exceptional.

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