The most useful lesson from Peter Drucker is that we are on earth to make a positive difference, not to prove how smart we are. Every decision is made by the person with the power to make it, regardless of their intelligence or fairness. Influence is about selling to the decision-maker, who is the customer, while the influencer is the salesperson. Lastly, focus on selling and changing what is possible, and if something cannot be sold or changed, it should be let go.

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