Leaders need to understand that resistance to change is not about them personally but about the idea being presented. Being able to help employees name their true feelings can prevent misunderstandings and lead to successful transitions. Through interviews with seasoned leaders like Frank Blake and Cheryl Batchelder, it was revealed that leading through change is an opportunity to guide people through the process, as people are at the core of every organizational transformation. Focusing solely on the steps of change without leading and supporting people through it can result in missed opportunities and failure to achieve organizational goals.

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