The Complexity of Defining Trust

Trust is a concept that lacks a clear definition, with conflicting views on whether it is a psychological state or a process. The subjective nature of trust makes it challenging to define, leading some to seek understanding from philosophers and poets. Trust is described as a risk disguised as a promise by Adam Phillips, and as an active engagement with the unknown by Rachel Botsman. Transparency does not always lead to trust, as surveillance can be the opposite of trust. Trust involves being comfortable with the unknown rather than constantly seeking knowledge.