
290: Pillar III: Retention
Under the Radar
00:00
Sustainable Business Relies on Long-Term Retention
Transitioning towards long-term retention is vital for a sustainable business. The key lies in providing value to users in their first experience, giving them a reason to return over time. It is important to implement tools and strategies to keep users engaged regularly. However, there is discomfort in the industry regarding the trend of success being linked to creating addictive products for users, which raises ethical concerns.
Transcript
Play full episode