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151: The Second Best Time is Now
Cortex
Pseudo solutions and bad user behavior
Corporate communication apps often recreate the very problems they're trying to solve, as collaborative communication inherently presents unsolvable problems. Moving to a new platform may seem like a relief, but ultimately reintroduces the same issues. This pattern encourages bad user behavior, such as ignoring notifications, marking messages as read without responding, which provides a false sense of relief but does not address the underlying problem.
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