Afford Anything cover image

Inside the Mind of a Supercommunicator, with Charles Duhigg

Afford Anything

Navigating Difficult Conversations and Negotiations Through Questions and Collaboration

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Asking questions during difficult conversations and negotiations allows for a moment to listen, understand, and shift the focus away from oneself. It is important to acknowledge that both parties may not reach an agreement, but it is crucial to ensure mutual understanding before potentially parting ways. In challenging situations, the urge to control the other person often arises, leading to counterproductive behaviors like pushing perspectives, disregarding emotions, or seeking dominance. Instead, it is beneficial to find common ground and points of control collaboratively. By addressing conflicts at the proper time, maintaining focus on the issue at hand, and working towards a shared goal, even in disagreements, a cooperative and constructive dialogue can be sustained.

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