Organizational Structures that enable Knowledge Flow with Stuart French
Because You Need to Know®
00:00
Understanding Ground Truth and Taking Initial Measurements
Many knowledge managers make the mistake of implementing tools like Confluence or SharePoint without understanding how work is done in the organization. It is important to gather information and understand what knowledge is important to the people before managing it. Getting firsthand experience and understanding the ground truth is crucial. Just like in the medical field where vitals are taken to assess the patient's condition, taking initial measurements and understanding the current state is essential. This allows for adjustments and redirection rather than stopping and changing the entire plan.
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