Understanding the Complexity of Interactions in Digital Spaces

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Interactions in digital spaces can happen anonymously, asynchronously, and sometimes involve vitriol or falsehoods. This makes it challenging to discern the underlying intention and emotion behind the communication, especially in the context of anonymous avatars and comment sections. It emphasizes the importance of discerning where to direct attention, as giving attention to trolls or individuals seeking to incite conflict is considered a reward for their behavior, rather than engaging in a rational conversation.

Have you struggled to speak up when it matters most? My guest Sam Horn has devoted her career to helping people transform awkward moments into open communication.

In this episode, Sam shares her expertise on how to find your voice, even on eggshells. We explore essential skills like awareness, listening, and empathy to shift from reactive to proactive in challenging interactions. Sam dives into strategies from her newest book, Talking on Eggshells: Soft Skills for Hard Conversations, so you can turn conflicts into clarifying, satisfying conversations. If you’ve felt too intimidated to speak your truth, this episode will give you hope.

You can find Sam at: Website | Instagram | Episode Transcript

If you LOVED this episode you’ll also love the conversations we had with Zoe Chance about the language of influence.

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