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The Importance of Leadership and Culture in Business Operations
Effective business leadership involves understanding the organizational chart, processes, and revenue flow, but also includes the ability to lead people into new realms and inspire a strong culture. A key challenge is finding leaders who can inspire confidence and uphold high standards, as this contributes to customer satisfaction and business success. Subject matter experts play a crucial role in maintaining operational standards and culture, with portfolio operators being responsible for distilling the cultural piece within the organization.