Meta: Sonja Jacob and Mahu Sims on content ops and enterprise strategy
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Relearning process and onboarding period in adapting to different customer personas
There was a relearning process involved in adapting to a new target customer./nThe feedback received during the onboarding period was crucial for refinement./nA robust governance process allowed for constant feedback and updates./nCreating new content was prioritized alongside updating existing content.
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