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Masterclass on Habits and Becoming a Super Communicator with Charles Duhigg
All the Hacks with Chris Hutchins
Becoming a Super Communicator
✨Key takeaways:
- The goal of any conversation is mutual understanding, not necessarily agreement.
- Super communicators ask significantly more questions than average.
- Prepare fallback questions to ease conversation anxiety and improve listening.
To become a super communicator, shift your focus from convincing to understanding. Ask deep questions to invite others into the discussion and foster trust. Example: "What did you make of that?".
To change your communication habits:
- Have a fallback question. Example: "What did you make of that?"
- Practice the fallback question, even when alone.
- Prepare fallback topics for conversations to decrease anxiety. Examples: last night's TV show, the weekend's game, upcoming vacation plans.
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