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EP 44: Sid Sijbrandij (Founder/CEO, GitLab) - Corporate Transparency, Open Source Philosophy, Remote Work and Global Talent Pools

The Logan Bartlett Show

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Transparency in Crisis Management

Maintaining transparency during a crisis situation is crucial as it allows for increased awareness among stakeholders. Despite the challenges faced during a mission-critical system downtime, initiating live streams and sharing real-time updates demonstrated a pioneering approach by the company. This transparency not only raised awareness but also showcased a high level of communication with stakeholders. By prioritizing transparency, companies can effectively address external frustrations during outages and build empathy within the community, ultimately reinforcing trust and credibility.

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